XES is voice-first now. Random one-to-one matches ask for the microphone up front, and the typed chat lives inside the call for links, quick notes, or moments when writing something is easier than saying it.
Text mode is a fallback, not a feature. It exists because sometimes you can’t talk. Sleeping flatmate. Library. Neighbour’s newborn. Voice gone. Public transport. All real cases, all where voice would be wrong but you might still want to be in the queue. Text mode covers them.
That still leaves room for text as a support layer. If voice feels like too much, keep the call short, use mute, type a line in the call chat, and let the conversation warm up at its own pace.
What text is not is the main surface. The platform is built around voice because voice carries warmth, pace, and intent for free. Text is still useful, but it works best as a companion to the call rather than a replacement for it.
The useful thing worth mentioning is simpler: you do not have to choose between talking and writing once you are connected. Speak when voice helps, type when text helps, and rate the call afterwards if the other person was good or not.
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